Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Ship with UPS and USPS.
Shipping:
Also I started to ship with UPS GROUND 2-3 days delivery time, and Free shipping Offers take 3-5 days might be with USPS depending on your mailing address (usually is with UPS). If you need it sooner please choose EXPRESS shipping, once is out ,with shipping company is out of my hand. Shipping time is only MONDAY to FRIDAY, please keep that in mind, so if you are ordering it for special occasion PLEASE do not expect it to deliver sooner, I can not send it sooner than the time is provided to you. Please give me 2 days for Resin orders which need top coat layer, Painting or any Personalization. Also Free shipping offers does not offer express shipping. I do Wholesale as well, please contact me for more information.
For Damage Items or the Shipping box:
If your box is damage and you ordered candles or glass; Please take a picture of it and send it to me. When we file a claim with shipinsurance ;You will get a refund after 48 hours! Keep it in mind I need pictures of broken Items or the box to send to Shipinsurance in order for a refund . please communicate with me and shipinsurace to solve the problem ; otherwise, I will not be able to solve your request.
No Return, No Refund ONLY ON CUSTOM DESIGN or PERSONALIZE ITEMS. Please be open to communicate with me for every step of making your order as needed, I will send you pictures to you for your approval before I ship your Personalize item, so No worries till you do not approve it, I will not send it. Thank you for understanding the process of making your unique design !
Order Cancellation :
Please contact me before 24 hours to Cancel your order. I usually send your order in 1-2 business day, so please let me know if you change your mind. If you received damage item to replace or a refund; please communicate with me for shipinsurace to solve the problem; otherwise, I will not be able to solve your request.
Please go to Contact me for any concerns or problem with your order; before you leave a review. Thank you so much for supporting my Business.
Registered Business in Tennessee!